Steve's roof problems had been building over time. What started as a small leak had worsened over 17-18 years, and he noticed shingles beginning to lift. He wanted the issue addressed before it caused more damage.
While Steve had his heart set on metal roofing for its longevity, he initially worried the association would require him to stick with traditional shingles. Beyond the HOA obstacle, Steve also suspected ventilation issues were contributing to his roof's deterioration, particularly on the back of his home, where he had noticed problems when installing new gutters four years earlier.
Steve collected four estimates, but Equity Roofing stood out immediately. Ryan Lehman, Estimating and Design Consultant, was the only estimator who climbed into Steve's attic for a thorough inspection. Because of this, he discovered that insulation had been pushed so far back that there was no airflow reaching the back of the house, likely contributing to dry rot and the roof's premature failure.
Ryan took the time to answer all of Steve's questions without rushing, followed up regularly, and even drove around the neighborhood with Steve to look at other metal roofs in the area. Armed with information from Equity Roofing about our specific metal roof product, Steve presented his case to the HOA board. They approved it, making Steve the first homeowner in Heather Ridge Development to install a metal roof and opening the door for all his neighbors to do the same.
The installation addressed Steve's ventilation concerns head-on. The crew cut out plywood along all eaves and installed baffles to restore proper airflow. The project specifications included:
Primary Material: Pro Appearance metal panels in Black Textured finish
Installation Method: Metal layover with synthetic underlayment over lathe
Ventilation: Vented ridge with baffles installed along all eaves to restore airflow
Snow Retention: Snow rails
Additional Work: Gap sealed between gutter and fascia board, gutters cleaned, satellite dish removed
Throughout the installation, the crew kept Steve informed every step of the way, sending progress photos to his phone. Foreman Eric patiently answered Steve's many questions, and the entire team impressed him with their work ethic, communication, and knowledge. Every crew member Steve spoke with understood the work and could answer his questions on the spot.
Steve now has a beautiful metal roof that corrects the ventilation problems that contributed to his previous roof's early failure. More than that, his successful HOA approval opened metal roofing as an option for the entire Heather Ridge Development.