What Happens After You Sign

Production reaches out

Our production team will reach out within five business days to get you scheduled.

Work orders and materials

Our Production Manager reviews everything from your inspection and sale, builds out your work orders, and orders your materials.

Your introductory call

Your Production Coordinator calls to schedule your project week. It's a week, not an exact date yet.

This call is also where we sort out any obvious conflicts. If you're on vacation that week or there's a day that just won't work, tell us and we'll note it.

Your Next Week Notice

The week before your scheduled installation, you'll get an email we call the Next Week Notice. It confirms you're still on for the next week, and if anything needs to move, we'll call you directly.

It also lets you know what to expect: a roof replacement is messy, noisy work, weather can shift things around once we're underway, and our trucks and material deliveries will take up your driveway. Once we wrap up, we do a final inspection.

Your exact day and time

By the Friday before your install week, you'll get an automated confirmation with your exact day and arrival window, like "Wednesday between 7 and 8 AM."

The morning of your install

The next time you'll hear from us is the morning of your install. Your Site Supervisor or Crew Foreman will send a quick courtesy notification when he's on his way.